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Charlotte County Public Schools

ITS Services & Team

Explore all ITS topics

The people and systems behind learning and district operations

Information & Technology Services connects people, places and tools so teaching, learning and district operations can move forward. Our work combines reliable infrastructure with responsive support and thoughtful planning.

What ITS supports

  • Devices and classroom technology: student Chromebooks, interactive panels, document cameras and related equipment.
  • Digital learning services: secure collaboration tools, digital textbooks, supplemental content and assessment platforms.
  • Connectivity and systems: the network, accounts and core technology services used by schools and district teams.
  • Access and security: digital accessibility, assistive technology support and practices that help protect district information.

How we work with schools

ITS partners with school leaders, educators and support staff to understand needs, resolve issues, plan improvements and help people use district systems effectively. The team’s role is to make technology dependable and useful while keeping student learning and service to schools at the center.

Need support?

Staff should use the district’s established technology support request process or contact their school or department technology point of contact. Families can begin with their child’s school for help with a student device or classroom service.

Explore Staff Support & Training, Students & Families and the district Technology Plan & Priorities.

ITS Leadership

Information & Technology Services is led by a district leadership team with oversight across the technology services that support schools and district operations.

  • Marcus Allen, Chief Financial & Technology Officer
  • Darrell Milstead, Director, Information & Technology Services
  • Dawn Botelho, Manager, Student Information Systems (FOCUS)
  • Michael Scott, Manager, Enterprise Resource Planning Systems (Business Plus)
  • Scott Morse, Manager, Network Services
  • Pierce Jones, Manager, Technology Support Services

    ITS Leadership
    Marcus Allen, Chief Financial & Technology Officer
    Darrell Milstead, Director, Information & Technology Services
    Dawn Botelho, Manager, Student Information Systems (FOCUS)
    Michael Scott, Manager, Enterprise Resource Planning Systems (Business Plus)
    Scott Morse, Manager, Network Services
    Pierce Jones, Manager, Technology Support Services